How a Vonage Marketing Account Manager eLearning Suite was created to train Vonage retail partners

Maybe you already know about Vonage, a leading provider of VoIP internet broadband telephone services that offers VoIP calling plans to home, residential and business customers who wish to have unlimited long distance with cheap international calling rates.

One of the challenges of Vonage business was that they needed to take their current PowerPoint training and develop it into an interactive flash-based environment.

MediaManagers.net is a company that provides affordable, media rich eLearning and communication solutions that are compelling, engaging, and above all, effective. The company offers instructional design services, technical and creative writing services, rapid eLearning development like content conversation, interactive elearning games and activities and high impact elearning solutions including 3D animations in PowerPoint and simulations in PowerPoint

In this case, Media Managers found a convenient and cost effective solution to design a pleasant familiar user interface for learners with the Vonage Company branding.

Instructional designers worked closely with Vonage’s subject matter experts to create storyboard content.

Instructional designer produced copy a professional voice actor so that the training material to both visual and hearing impaired learners in text as well as voice.

Vonage course material was branded and implemented with SCORM 2004 compliance. The course content was created to be compatible with both web-based training and computer based training to work with or without current and future training software.